EASIER, FASTER, HEALTHIER FOOD
SHIPPING, SUPPORT + REFUNDS
Get ready to be a #basquettescook
Shipping
Basquettes is a great gift. Include a gift message at no extra cost.
Standard shipments are processed from Monday – Friday and sent via UPS Ground.
Free shipping to: United States
Excludes: PO Boxes, APO/FPO, Alaska/Hawaii, US Protectorates
If you received your order damaged, we are so sorry! Please contact us so we can contact UPS on your behalf. Please take photos of the damaged product and save all packaging material and damaged goods.
Support + REFUNDS
If you are having an issue with your Basquettes, email us at [email protected] and we will work together to resolve your problem! See the videos on our YouTube channel and on our How It Works page for quick fixes.
We hope you love your Basquettes but if you are not satisfied with your purchase, you may return it to us within 30 days for a full refund.
To return your items, follow these steps:
• Email us with your intent to return your purchase at [email protected]
• We’ll email you back with a Return Authorization number (RMA #)
• Ship the package back to us using your favorite shipping service and write the RMA # on the package
• Please allow up to 30 days for your refund to process once the returned product is received by our warehouse
